The conductor for customer conversations

Your customers write
from everywhere.
You answer from one place.

Orcalinq is the AI-powered concierge that picks up every WhatsApp, Telegram, LINE, Messenger, Instagram and Shopify message — drafts the reply, and hands off to your team on the channel they already live in. One inbox. Six channels. Zero bots-that-sound-like-bots.

Start free See why we beat Intercom →
  • 1.37 KBloader, gzipped. The smallest on the market.
  • 6 channelsWhatsApp · Telegram · LINE · Meta · Shopify · custom
  • < 200 msresponse at the Cloudflare edge
  • BYOKyour Meta / WABA / LINE keys. Zero lock-in.
One inbox. Every channel your customers use.

Turn on channels in minutes.
Keep your own provider accounts.

Every channel is BYOK — you bring the Meta app, the WABA, the Telegram bot, the LINE official account. We never sit between you and the platform. Rip us out and your traffic keeps flowing.

  • WhatsApp Cloud API Live
  • Telegram Bot API Live
  • LINE Official Live
  • Messenger + Instagram DMs Live
  • Shopify Events Live
  • Custom Webhook Live
  • Email (SMTP + OAuth) Q3
  • Voice + WebRTC Q3
Capabilities the rest of the league still doesn't ship

Six reasons your current chat vendor
is about to get a call.

Unique

The conductor, not a bot

Every message hits a per-tenant Durable Object that owns routing, locking, and presence. Only one agent owns a conversation at a time — even if they reply from Telegram while the AI is mid-stream.

Only here

Agents reply from anywhere

Built-in: PWA · Telegram · Meta · LINE · Email. Or register a custom HMAC-signed webhook. The same agent, one active endpoint at a time, zero collision.

Benchmark

1.37 KB install script

The smallest chat loader in the industry. Intercom ships 230 KB. Drift 310 KB. Tidio 180 KB. We lazy-load the chat UI only on bubble-click.

Freedom

Bring your own keys

Your Meta app, your WABA, your LINE channel. We are never the carrier. No lock-in — cancel and your pipeline keeps running on your own credentials.

Fast

Cloudflare edge-native

D1, Durable Objects, R2, Queues, KV, AI Gateway — one stack, 330+ PoPs, sub-200 ms p50. No VPC, no Kubernetes, no pager.

i18n

18 languages, out-of-box

Hindi, Tamil, Telugu, Malayalam, Kannada, Bengali, Marathi, Gujarati, Punjabi, Arabic, Indonesian — plus the usual suspects. Visitors pick. AI follows.

From the visitor clicking to your team replying

One pipeline. Every channel.
Under 200 milliseconds.

  1. 01

    Paste one line of JS

    <script async src="https://cdn.orcalinq.com/w.js"
        data-key="pub_xxx"></script>

    That's the entire install. 1.37 KB. No npm package. No framework.

  2. 02

    Plug in your channels (BYOK)

    Paste your Meta app secret, your WABA token, your LINE channel. Verify webhooks with one click. We sign every outbound call so platforms trust us.

  3. 03

    Conductor routes · AI drafts · Team replies

    The Tenant Durable Object picks the right agent, drafts an AI reply with your knowledge base, and hands off — without losing a lock — when a human needs to jump in.

The league, head-to-head

Orcalinq vs everyone else

Every row is a real, verifiable capability. Hover a vendor to isolate their column. If you spot a row we got wrong, tell us — we'll update the same day.

Capability Orcalinq Intercom Drift Zendesk Tidio Crisp
Loader bundle size (gzipped) 1.37 KB ~230 KB ~310 KB ~170 KB ~180 KB ~95 KB
WhatsApp Cloud API (BYOK) Own your WABA, your phone number, your app secret. Partial Partial Partial
Telegram Bot API (native)
LINE Official Account Partial
Messenger + Instagram DMs
Shopify event webhook ingestion Partial Partial Partial
Agent can reply from *their* Telegram / WhatsApp Universal agent endpoint framework — unique to Orcalinq.

See the full 13-row breakdown →

We ripped out Intercom in a weekend.
Our WhatsApp volume tripled that month.

Priya Raghavan · Head of Support, Wakefit Retail illustrative
No seat traps. No overage surprises.

Pricing that's actually honest.

The free tier is a full conductor — not a 14-day tease. Paid tiers unlock more channels, more replies, and longer retention. Everything in INR for India, USD everywhere else, no PPP gaslighting.

Starter

₹0 / month

$0 / month

The whole conductor, free. Forever.

  • 1 tenant, 1 agent
  • 2 channels (pick any)
  • 500 AI replies / month
  • 1 GB knowledge base
  • Orcalinq sub-domain
  • Community support
Start free
Most teams start here

Growth

₹1,999 / month

$24 / month

For teams that just found product-market fit.

  • 1 tenant, 5 agents
  • All 6 channels
  • 10,000 AI replies / month
  • 10 GB knowledge base
  • Custom domain + branding
  • Email + Slack support, 24 h SLA
  • BYO AI keys (Claude / GPT / Gemini)
Start 14-day trial

Scale

₹9,999 / month

$119 / month

For multi-store, multi-region operators.

  • Unlimited tenants + agents
  • All channels + custom webhook
  • 100,000 AI replies / month
  • Unlimited knowledge base
  • Audit log + SOC-2 evidence pack
  • Named success engineer
  • Self-hosted option (Cloudflare)
Talk to us

Full feature matrix →

Playbooks, post-mortems, patterns

From the log book

All writing →

Your customers are writing right now.

Wire up WhatsApp in 6 minutes. The rest follows.

Start free Talk to a human